Terms and Conditions

Seller

Finders International Limited, Orchard House, Winchet Hill, Goudhurst, Kent TN17 1JY UK. 
Tel: +44 (0)1580 211055
Fax: +44 (0)1580 212062

Order process

1. We take payment from your card at the time you place your order, unless you have an Approved Credit Account with us.
2. Internet offers relate to Internet transactions only. Likewise, temporary special offers in store do not apply to Internet prices unless expressly specified.
3. We will send to you an e-mail that your order is being processeed, and will also send you an e-mail order acknowledgement. 

Payment

Payment may be made by any of the methods indicated on our website and will be debited when we process your order. 
You will be charged the current price for buying goods from our website at the date you place your order. 
All prices are displayed on our website and are inclusive of VAT, where applicable. 
A delivery charge is added as stated in the Delivery Information section on our website. 

Cancellation

If you wish to cancel before the items are despatched, please contact us by e-mail (support@shopforspa.com), as soon as possible.

We reserve the right to cancel the order and refund the total amount paid by the customer if the order or delivery is deemed unfit. 

Refund policy

Customer satisfaction is important to us and we hope that you are happy with your purchase from Shop For Spa Trade. If, however, you are dissatisfied with your purchase and you wish to return anything bought from us, we will refund or exchange a product provided it is returned in a fully re-saleable condition.

Any purchases returned that have been unpackaged, opened or damaged will not be refunded, replaced or exchanged.

Returns should be made within a reasonable time (usually 28 days) and in original, undamaged packaging.

Privacy

We will treat all your Personal Information as confidential and we will keep it on a secure server and we will fully comply with all applicable UK Data Protection act. 
When you shop on this Website, we will ask you to provide personal information: name, e-mail address, billing address, delivery address, telephone number, product selections and a password.
Credit card or other payment information is NOT held by us and thus we comply with the DCI PSS standards.

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time.

THESE TERMS AND CONDITIONS DO NOT IN ANY WAY EFFECT YOUR STATUTORY RIGHTS


Online Vouchers

Limit one promotional voucher per order.
Our promotional vouchers may only be redeemed at our Web site www.shopforspa.com toward the purchase of products advertised on voucher offering. They cannot be redeemed via phone or mail order.
Promotional vouchers cannot be used retrospectively, i.e. applied to orders already placed with us.
Please refer to your promotional voucher for the expiry date and any additional offer restrictions.
Our promotional vouchers have a cash value of GBP  £0.0001 and are not transferable or assignable.
Shop for Spa Trade reserves the right to cancel online vouchers at any time.


Loyalty Points

Loyalty Points can be earned on every order made and redeemed as a payment method within checkout
You will earn 5 loyalty points for every £1 spent
100 loyalty points can be redeemed for £1


Refer a Friend

You can refer up to 5 friends at any one time.
You will receive your £5 reward when your friend has signed up and spent a minimum of £10 on their first order.
The friend will receive their £5 reward for signing up immediately.


Newsletter Signup

If it any time you want to stop receiving our newsletters, you can click the opt-out link at the bottom of the email.

By registering or purchasing from shopforspa.com you are agreeing to receive communications from our company. We will not pass on your details to third parties and if you would like to opt out, please click the link at the bottom of the emails.

Free Beach Bag promotion

1. Promotion active while stock lasts

2. Customer must spend £300*, £600**, £900*** or more to qualify for promotions

3. Customer will only be eligible for one beach bag promotion per order

4. We reserve the right not to send out beach bag offers if they have been added in error (order was under £300*, £600** or £900*** or promotion was added twice)

5. If you do not want to receive this promotion, please decline when the pop up appears.

* Orders over £300 will receive 10 beach bags and one showcard

** Orders over £600 will receive 22 beach bags and one showcard

*** Orders over £900 will receive 48 beach bags and one showcard